Q: How long can I expect to wait for my order?
A: Each garment is made to order and has a production time of approximately 4 weeks. You will be notified via email when your order is dispatched. 

Q: Who knits garments for The Amateur Weather Observers?
A: We have a small team of UK-based knitters who hand knit all of our garments. Some of our garments are produced in-house by Laura or Rosie. 

Q: Do you take custom orders?
A: Yes. Contact e-shop@amateurweatherobservers.com for all enquiries regarding custom made garments.


Q: Where can I get advice on which size to take? 
A: Please email e-shop@amateurweatherobservers.com and share your measurements and the item you are interested in. 

Q: Where do you ship to? 
A: We ship to the UK, EU, US and Canada only at this time. 

Q: How long does delivery take?
A: Approximately 3-5 days for UK delivery, 5-7 days for EU delivery and 7-15 days for US/Canadian delivery.

Q: Do you cover International duties and taxes? 
A: Customers outside of the EU are responsible for all import duties and tax charges.    

Q: How do I make a return? 
A: Please see our returns page for instructions on making a return. 

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