Q: How long can I expect to wait for my order?
A: Each garment is made to order and has a production time of approximately 4 weeks. Please see our delivery page for information on delivery times after dispatch.
Q: Who knits garments for The Amateur Weather Observers?
A: We have a small team of UK-based knitters who hand knit all of our garments. Some of our garments are produced in-house by Laura or Rosie.
Q: Where can I get advice on which size to take?
A: Please email firstname.lastname@example.org and share your measurements and the item you are interested in.
Q: Where do you ship to?
A: We ship to the UK, EU, US and Canada only at this time.
Q: How long does delivery take?
A: Approximately 3-5 days for UK delivery, 5-7 days for EU delivery and 7-15 days for US/Canadian delivery.
Q: Do you cover International duties and taxes?
A: Customers outside of the EU are responsible for all import duties and tax charges.
Q: How do I make a return?
A: Please see our returns page for instructions on making a return.