The Amateur Weather Observers operate a 14 days return policy.
To be eligible for a full refund, items must be returned in the same condition you received them in, with the original packaging and the tags still attached.
To start a return, please email firstname.lastname@example.org and we will send further instructions to process your return. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we are unable to accept returns on sale items.
Please contact us immediately upon receiving your order and notify us (within 48 hours) if there are damages/issues with your order. Please email e-shop@amateurweatherobservers with as much information/imagery as possible along with your name, order number and address for reference.
Shipping costs are calculated at checkout. Once an order has been shipped, you will be emailed with a tracking number.
The Amateur Weather Observers do not take responsibility for import duties or tax charges.